Frequently Asked Questions
FAQ
01/08
Where are you located?
I am based in Robinson, Illinois. But do not let that stop you.
How does payment work?
You will receive an email with a link to your customized proposal. The link will include a contract and your invoice. The contract must be signed and the deposit must be paid for me to hold your date. A 50% deposit is required. You will make the payment online with a debit or credit card. All payments are safe using Stripe.
How many images are included?
You will receive ALL of your professionally edited photos in your digital online gallery. I do not believe in image limits.
Can we download our photos?
Yes, you will have access to download all of your photos.
Can we print our photos?
Yes, you can use the store attached to your online gallery to easily print your photos. You can do basic prints or large customized prints. Mpix (high quality printing lab) will fulfill your photos and ship them right to your doorstep.
Can we share the photos on social media?
Of course you can! But PLEASE be respectful and tag me/mention me.
Do you give out the unedited or RAW images?
I do not.
What happens if we need to reschedule or cancel.
Refunds are not given, but you can reschedule for free on a date that we are both available.
What happens if you (the photographer) needs to cancel?
If the date cannot be moved, I will refund you and I will help you find another photographer.
How will you edit our photos?
The editing style on my website & social media will be how I edit your photos. I will always include black and white photos in your gallery. You cannot request a different editing style.
What editing software do you use?
I use Lightroom Classic. I do not use photoshop (meaning that I will not editing out extra chins, make you appear smaller, or add people to the photos that they were not present for).
What gear will you bring with you?
I will bring my two camera bodies (both have dual memory card slots meaning that your photos are automatically backed up twice), I will bring my two flashes, and 3 different lenses (35mm f/1.4, 55mm f/1.8, and 24-70mm f/2.8), along with multiple batteries and memory cards.
How do you back up our photos?
You photos are automatically backed up to two memory cards since I shoot with camera bodies that have dual memory card slots. I will then immediately back for photos up to two different hard drives. And lastly your photos will be on your online gallery for six months (you are responsible for downloading and saving them yourself if you do not purchase prints). They are saved and backed up 5 different ways on my end.
Do you photography just weddings?
Nope, visit my "Sessions" page for pricing of newborns, families, maternity, etc.
Do you offer discounts?
I do not. My pricing is firm and is set where it is to cover all of my photography expenses (gear, service charges, taxes, business and licensing fees, insurance, subscriptions to software, etc.).
01/15
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